Computer helpin Allen,explainedproperly.
Allen is close enough that I can often come out the same week, and small enough that I end up back at the same streets.
What I see in Allen
Every town has its own patterns. These are the ones that come up here.
Twin Creeks and Bethany
Two storey homes where the internet comes into a downstairs closet and the office is upstairs at the far corner. Moving the router is usually free and fixes most of it.
Family households
Four people streaming, gaming and on video calls at once. Most Allen homes do not need faster internet, they need the network sharing it properly.
Watters Creek businesses
Small offices and studios around Watters Creek and Bethany Drive that need shared files, a working printer and somewhere safe for their records.
School age tech
Managed school laptops that will not talk to the home printer, plus the parental controls people are told about but never shown how to set up.
Four services, all on site
Computer and IT help
Slow computers, wifi, printers, email and scam clean up. $70 an hour for homes, $100 for businesses, plus a $25 trip charge to Allen.
See what I fix → 02Digital decluttering
Paperwork and photographs scanned at your table, or collected and returned. From 13 cents a page.
See how it works → 03Lessons and training
One on one at your own pace, on your own computer. $60 an hour, second person free.
See what we cover → 04Automation and software
The weekly report that builds itself, systems that talk, and alerts when something needs you.
See the work →What people in Allen ask
How soon can you come out to Allen?
Usually within a couple of days, often sooner. Allen is ten minutes up Central, and evenings and weekends cost the same as a weekday morning.
What does a visit to Allen cost?
$70 an hour for a home and $100 for a business, plus a $25 trip charge. I round to the nearest hour and tell you the likely total before I set off. No memberships and no diagnostic fee.
Do you work on both Macs and Windows?
Yes, along with iPhones, iPads, Android phones, printers, routers, smart TVs and the assorted boxes that arrived with your internet service.
Can you help my parents in Allen?
Often that is the arrangement. You book it and cover it, I work directly with them at their pace, and you get a short written note after each visit so you know what changed.
Are you actually local?
Yes. I have lived in the Plano area for 33 years and Allen is part of my regular service area, not somewhere I drive to occasionally.
Tell me what is going on
Describe it in whatever words you have. I will tell you straight whether I am the right person and roughly what it takes.