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Carrollton, Texas

Computer helpin Carrollton,at home orat the shop.

Carrollton is a mix of long established neighbourhoods and a thriving independent business scene, and I work across both.

01 · Local knowledge

What I see in Carrollton

Every town has its own patterns. These are the ones that come up here.

Brick ranch homes

Older single storey homes where the signal dies in the garage or the back bedroom. Usually a placement problem, occasionally a wiring one, rarely a reason to buy a new router.

Independent businesses

Restaurants, salons and shops along Old Denton and Josey where the point of sale, the card reader and the office computer all share one line and take turns failing.

Paperwork by the drawer

Small businesses with a filing cabinet they cannot throw away and no space to keep it. That is the digitizing work, on site or collected.

Family computers

One machine shared by a household, with five accounts, no backups and a printer nobody can connect to. A single visit usually settles all of it.

02 · What I do here

Four services, all on site

03 · Questions

What people in Carrollton ask

How soon can you come out to Carrollton?

Usually within a couple of days, often sooner. Carrollton is twenty minutes west, and evenings and weekends cost the same as a weekday morning.

What does a visit to Carrollton cost?

$70 an hour for a home and $100 for a business, plus a $25 trip charge. I round to the nearest hour and tell you the likely total before I set off. No memberships and no diagnostic fee.

Do you work on both Macs and Windows?

Yes, along with iPhones, iPads, Android phones, printers, routers, smart TVs and the assorted boxes that arrived with your internet service.

Can you help my parents in Carrollton?

Often that is the arrangement. You book it and cover it, I work directly with them at their pace, and you get a short written note after each visit so you know what changed.

Are you actually local?

Yes. I have lived in the Plano area for 33 years and Carrollton is part of my regular service area, not somewhere I drive to occasionally.

04 · Get started

Tell me what is going on

Describe it in whatever words you have. I will tell you straight whether I am the right person and roughly what it takes.